New digital platform

Welcome. We have updated the online banking platform for Investor Online Direct. We have a new experience for browser based access as well as a new app.

Contact us

For online experience questions, 866-556-7758. If you have questions regarding your investor account, contact your Investment Executive.

Questions about your investor account

Contact your Investment Executive if you have questions regarding your investor account.

User Guide

Click to access the full guide to digital banking for Investor Online Direct. Download, print, or access online at any time.

Secure Message

Questions about your account? Log in and send a secure message and we’ll respond within 1-2 business days.

Live Chat

Mon-Fri: 8:00AM – 6:30PM CT
Sat: 8:00AM – 5:00PM CT

Investor Online Direct – Contact Us


PO Box 419226

Dept. 118

Mail Stop 1110402

Kansas City, MO



Digital Banking


Monday - Friday

7:00AM - 8:00PM


8:00AM - 5:00PM

Debit Card


Monday - Friday

7:00AM - 7:00PM

System and browser requirements
Investor Online Direct Online Banking Agreements